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Support

Get help with ACT Prep on the Go, WordFlasher Reading Helper, or Christmas Song Word Search.

Contact Neuron Learning Labs

For a question, bug report, feature suggestion, or school-volume inquiry, email support@neuronlearninglabs.com.

To help us respond quickly, please include the app name, the device model, the iOS or iPadOS version, and a short description of what happened. Please do not send passwords, payment information, or other sensitive personal information.

Email supportOpen the App Store listing

Response time

Most support requests receive a response within 24–48 hours.

App Store purchases and refunds

Apple processes App Store purchases and refunds. Neuron Learning Labs cannot view your Apple ID payment details or issue an App Store refund directly. For purchase or refund help, contact Apple Support.

Privacy

Neuron Learning Labs apps do not require student accounts and do not collect personal data. Read the full privacy policy.